Feedback

Constructive feedback is essential. Sometimes we offer feedback in the form of an opinion with a sincere desire to help. The trick is to ensure we use our words and actions in a way that the other person receives it as feedback and be aware whether it is solicited or not. If someone comes to you with a problem, usually it is because they want some feedback, but sometimes it could be just to be a sounding board. Try to ask the person if they would like feedback from you. An example would be; it sounds like this is really bothering you,do you mind if i give you some feedback on the situation?

Criticism
Personal
Fault-finding
Opinion based
Unsolicited
Subjective
Focused on the past
Destructive
Emotional

Feedback
Not Personal
Opportunity Finding
Fact Based
Often Welcomed
Objective
Focused on the future
Constructive
Not emotional, neutral

These techniques can be used in a professional or personal setting. Receive and give the gift of feedback.

for more info e-mail jennifer@level88.ca